Wednesday, October 21, 2009

It;s been 2 or 3 days since msn messenger and hotmail cannot be accessed.does evrybody have the same problem?

evrytime i sign in to msn messenger i ger a box telling me that msn is busy and cannot be accessed and tells me to report to microsoft.i am afraid that my hotmail will be closed...this happened when i was on vacation and did not open my hotmail...it 's gone for good and i have to sign up for a new account...but the mails and the contacts from the old e mail ad....i cannot retrieve...please advise if this problem is universal or is it just me....must i worry...what should i do to get back msn messenger?
It;s been 2 or 3 days since msn messenger and hotmail cannot be accessed.does evrybody have the same problem?
I don't have any problems signing into MSN Messenger and from lack of response, doesn't seem that anyone else does either.





Your account should not be closed unless you haven't signed in for 30 days. (which I believe is their grace period). You are right, they do delete everything if you pass that time, which I think is rather inconvenient (to say the least).





You can try signing in from another computer to prevent your account from being deleted for the time being. I would try removing badware and see if it's the cause.





To clean your computer, follow these steps. These tools are verified by me and several IT professionals to be safe and free.


1. Download adaware from http://www.download.com/3000-2144-100459...


2. Install adaware and run it at least once to update the definition files.


3. Download and install spybot S%26amp;D from


http://www.download.com/Spybot-Search-De...


4. Install SpyBot and run it at least once to update the program.


5. Restart your computer, and hit F8 before the Windows loading screen comes up.


6. Select Safe Mode. (http://www.computerhope.com/issues/chsaf... for help)


7. Run Adaware and SpyBot in safe mode to ensure a clean system of spyware and adware.





If you have any problems or need help with any directions feel free to contact me,


Ken
Reply:It should not have anything to do with changing your default browser -- your browser has no relation to an instant messenger. Report Abuse

Reply:If you want to change it back, it should ask you when you open MSN, and your default mail client whether you want to change it back. If it doesn't, check the options to make sure that option is enabled.





Hope this helps,


Ken Report Abuse

Reply:I can't type more than 300 characters here (there's a limit) so e-mail me if you still need help. Report Abuse


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